Privacy Policy

Effective Date: 24/12/2022

This privacy policy (the "Privacy Policy") explains how www.fire-proofing.co.uk and its affiliates (collectively, "we," "us," or "our") collect, use, and share information about you when you use our website, mobile application, or other online services that link to this Privacy Policy (collectively, the "Services").

By using the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use the Services.

We may change our policies and practices from time to time, and we encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the choices available to you.

Collection of Information

We collect information about you in the following ways:

Information you provide to us: We collect information that you provide to us directly, such as when you create an account, contact us, or fill out a form. This information may include your name, email address, phone number, and any other information you choose to provide.
Information we collect automatically: We collect information about your use of the Services, such as your browsing history, search queries, and data about the pages you view and the actions you take on the Services. We may also collect information about your device, such as your IP address, device type, and operating system.
Information from third parties: We may receive information about you from third parties, such as social media platforms, advertising partners, and data aggregators.

Use of Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the Services: We use the information to operate and improve the Services, including to personalize your experience, respond to your requests and inquiries, and to provide customer support.
To communicate with you: We use the information to send you updates, newsletters, and other communications about the Services.
To personalize advertising: We may use the information to serve you advertisements that are more relevant to your interests.
To analyze and understand user behavior: We use the information to understand how users interact with the Services and to improve the Services.
To comply with legal obligations: We may use the information to comply with legal requirements and to respond to legal process.

Sharing of Information

We may share your information with the following parties:

Affiliates: We may share your information with our affiliates for the purposes described in this Privacy Policy.
Service providers: We may share your information with third-party service providers that perform services on our behalf, such as hosting, analytics, and marketing.
Advertisers and advertising partners: We may share your information with advertisers and advertising partners to serve you personalized advertisements and to understand the effectiveness of our advertising.
Business partners: We may share your information with business partners for joint marketing and other purposes.
As required by law: We may disclose your information to third parties if we believe in good faith that such disclosure is necessary to comply with a legal requirement or to protect the rights, property, or safety of us, our users, or the public.
In the event of a merger or acquisition: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, we may share your information with the relevant party.

Your Choices

You have the following choices regarding the collection, use, and sharing of your information:
Opting out of marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us.
Managing your information: You can access, update, or delete your account information by logging into your account or contacting us.
Managing your cookies: Most web browsers allow you to control cookies through their settings. You can learn more about cookies and how to manage them by visiting www.allaboutcookies.org.
Do Not Track: Some web browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. These features are not uniform, so we are not currently set up to respond to these signals.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you the Services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measures are perfect, and we cannot guarantee the security of your information.

Children's Privacy

The Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

If you have any questions or concerns about our privacy practices, or if you would like to make a complaint, please contact us at adam@fire-proofing.co.uk, or write to Fireproofing, 6 Tenter Field, Bures, Essex, CO8 5FD.

You may also have the right to make a complaint to a data protection authority in the country where you live, where you work, or where you think a breach of data protection law has occurred.